Track Your Order
ORDER TRACKING
Track Your Order
Track the latest status of your BOLLBO order using the tracking information provided in your shipping confirmation email.
Where Is My Order?
Once your order has shipped, BOLLBO will send a shipping confirmation email containing your tracking number when tracking is available.
Please allow up to 48 hours after receiving your shipping confirmation for tracking information to become active.
Check Your Email
Open the shipping confirmation email sent after your order was dispatched.
Find Your Tracking Number
Your tracking information will be included in the shipping confirmation when available.
Follow Your Shipment
Use the tracking link or tracking number provided to view the latest carrier updates for your shipment.
Tracking Not Updating?
Tracking information may take up to 48 hours to update after shipment. If there has still been no update after this period, contact us with your order number.
Order Taking Longer Than Expected?
Estimated delivery time is 3–5 business days after shipment. Delivery estimates may occasionally be affected by carrier delays, severe weather, transportation disruptions, or other circumstances outside our reasonable control.
Incorrect Shipping Address?
Contact us as soon as possible if you notice an incorrect delivery address. We will try to assist before shipment, but address changes cannot be guaranteed once an order has entered processing or has been shipped.
Need Help With Your Order?
If you have a question about your BOLLBO order, shipment, or delivery, contact our customer support team and include your order number so we can review the relevant order information.
NEED ASSISTANCE?
We're Here to Help
If you need help locating an order, contact BOLLBO customer support and include your order number so we can review the shipment.